Like all district devices, Chromebooks run off of an operating system (OS) that regularly comes out with new versions. On district Chromebooks there are various issues that can arise if a chromebook falls too far behind on updates. For instance the "Apps" button on the log on screen may vanish if it is too far behind. Regardless of issues that may arise, it is always good to keep chromebooks up-to-date using the following methods. 

Checking Chrome Version

• log onto the chromebook 
• In the lower left corner click on the little circle to search
• Type "update" and select " check for update "
• Here it will either give you an option to check for updates, or tell you you are up-to-date
• If your device finishes checking for updates and the "check for updates" button is still there click it again until it tells you that it is up-to-date

Shutting Down

One important step to finish any install of an OS is to perform any restarts the machine might need. Students often choose to close the lid instead of shutting down their machine periodically. Try encouraging students to shut down their machine every so often so any update waiting to be finalized can begin running with the next boot up.

If you have any questions or concerns, please reach out to our Support Center via a HappyFox ticket or by calling 719-520-2211. 

Please Note: 
The information provided in this knowledge base article is a living document and is subject to change. We make every effort to ensure the accuracy and relevance of the content per the last edited date, but due to the evolving nature of the subject matter, updates and revisions may occur at any time. Please continue to check back to the knowledge base for the most updated information or call the Support Center at the number above.