How to Forward Your Phone Number to a Classroom Phone
Forwarding Your Phone Number to a Classroom Phone **Note**: These directions do **_NOT_ **apply to front office staff, administrators, LTEs or DSTs Each school-based staff member (teacher, EA, classroom aide, etc.) is assigned a phone number when they are hired in D11. This number is attached to you as long as you w…
Care Tips for D11 Chromebooks
_**Tips for D11 Chromebooks**_ Here are some great tips for taking care of your D11 Chromebooks * Keep it on a flat surface * Don't pile things on top of it, they are fragile * Keep the keyboard clear * Keep food and drinks away * Only carry it with the lid closed * Keep it charged * Tell your teacher …
Where is the D11 Technical Support Center
_**D11 Technical Support Center**_ If you need to come to the D11 Technical and Support Services shop to drop off/pick up a piece of equipment or receive some technical assistance, you can find us on the South end of the South Central Admin Building located at [**711 E. San Rafael St.**][1] (Google Maps Link) in Colo…
Creating and Submitting a New HappyFox Ticket as an End User
_**Create and Submit a HappyFox Ticket as an End User**_ If you are a staff member or student who has a technical issue, the first place you should look for assistance is the HappyFox Knowledge Base. Here you will find articles that address a wide variety of issues and may allow you to solve the problem that is occur…
Recalling an Email in Desktop Outlook (Windows Only)
_**Recalling an Email in Desktop Outlook (Windows Only)**_ Sometimes you send an email before you are finished, or maybe you sent it, but want to add or change the content. If you are using the Microsoft Outlook client installed on the desktop of your Windows 10 machine, you may be able to recall the message, replace…
Why doesn't Disney+, Netflix, Spotify, etc. Work on My D11 Computer
_**Disney+, Netflix, Spotify, etc. on D11 Computers**_ Streaming services on the District 11 network are an issue that do come up from time to time. The official support stance on these types of services is that District 11 _**does not**_ allow them. This is based on our interpretation of the user agreements that typ…
D11 Wireless Networks and Access Points
_**Wireless Networks and Access Points **_ **D11_ Data ** **For Whom -** ONLY District owned devices (PDF purchased devices are not district owned) **Duration - **Wireless key is entered into each device and access is permanent until key is forgotten **How to Access - **Wireless key is entered into the device** (D…
My Chromebook has no Audio/Video in Webex
_**Chromebook with no Audio/Video in Webex**_ If you are having issues with your audio or video on a Chromebook * In your web browser look right next to the URL. You should see a lock icon. Click on that. * After clicking on the lock you should see a few options. You need to ensure that both the camera and th…
How Do I Clear the Cache in Chrome
_**Clearing the Cache in Chrome**_ From time to time it is helpful for a user to clear the cache in their web browser to help clear up some HTML and CSS issues that can appear on websites and or SaaS instances. If you are running into these issues you can follow these simple instructions. * Open the Chrome browser…
Can I Setup a Printer on my D11 Chromebook
# _**Setting Up a Printer on a Chromebook**_ # You can print from your Chromebook using most printers that connect to Wi-Fi or a wired network. Currently, Chromebooks don't support Bluetooth printing. **Tip:**** **You can also use a USB cable to connect your printer to your Chromebook. When you use a cable, you'll s…
