It is important to note that Colorado Springs School District 11 has a 90 day password policy for employee accounts. This policy requires all employees to change their password, at a minimum, once every 90 days. It can be done more frequently at the user's discretion but MUST be done every 90 days. You will receive a popup on your computer about 2 weeks before your password expires reminding you to change it. Usually, you will need to be connected to the D11 network to change your password. This means you should be connected to D11 Wi-Fi before attempting this. 

 

Changing your D11 password on a Windows Computer (On Network)

• From your Windows 10 Desktop screen, hold down Ctrl+Alt+Delete all at the same time. You should see a few options. One of them will be "Change Password", click that option

 

 

• On the next screen you should see your D11 Photo and right below it four boxes. Please make sure all those boxes are filled in

           - CSSD11\yourshortusername or D11 email [email protected]

          - Old Password - This is your current password

          - New Password - Enter your new password

          - Confirm Password - Confirm the new password

 

New Password Requirements

The password you choose cannot contain your name and MUST be 8 characters long with 3 of the following:

• 1 Uppercase
• 1 Lowercase
• 1 Number 
• 1 Special Character

 

 

• Once you have filled in all those boxes, click the arrow button next to the password confirmation box

 

• If you have met all the password requirements you should see a password change confirmation page. Click the "OK" button and your password is good for the next 90 days

 

Changing your D11 password on a macOS Computer (On Network)

 

• On your D11 macOS computer look in the upper right corner of your screen. You should see what looks like a D11 icon. Click it and select "Change Password"

 

 

• In the small window that opens, enter your old password, a new password, and then confirm that password. Once you have all that entered, click the "Change Password" button

 

New Password Requirements

The password you choose cannot contain your name and must be 8 characters long with 3 of the following:

• 1 Uppercase
• 1 Lowercase
• 1 Number 
• 1 Special Character

 

 

• If you have met all the password requirements you should see a D11 window appear that will have your email in the top box. After verifying the email, enter your new password in the lower box

 

 

Important: If you change your password on a Windows machine and subsequently have trouble logging into your mac, you will need to call into the Support Center at 520-2211 or reach out to your in building Support for guidance on updating your password. To avoid having troubles logging into your mac, always change your password on your mac, then log into any windows machines with the new password you created. 

 

Changing your D11 Password Through Office 365 (At Home)

• Sign into Office 365 using your district credentials

 

 

• Click on your name at the top right and then choose "View Account" 

 

 

• Choose "Change Password" 

 

• In the old box enter your current D11 password. Then enter the new password in the subsequent boxes

 

New Password Requirements

The password you choose cannot contain your name and MUST be 8 characters long with 3 of the following:

• 1 Uppercase
• 1 Lowercase
• 1 Number 
• 1 Special Character

 

 

• Click submit and your password will be good for the next 90 days

 

If you have any questions or concerns, please reach out to our Support Center via a HappyFox ticket or by calling 719-520-2211. 

 

Please Note: 
The information provided in this knowledge base article is a living document and is subject to change. We make every effort to ensure the accuracy and relevance of the content per the last edited date, but due to the evolving nature of the subject matter, updates and revisions may occur at any time. Please continue to check back to the knowledge base for the most updated information or call the Support Center at the number above.