Connecting to User Box

Some schools/sites may choose to use the User Box functionality on the Konica Copiers. This allows users to click print on their computer and the print job is electronically sent to the Konica but is not printed until the user releases the print job on the Konica. This can be very helpful for those that print sensitive documents, because it provides security on who sees the information. The following steps walk users through how to connect to their user box on a Windows device.

Note: Make sure your LTE or DST has already set up your User Box on the Konica before you follow the steps below to connect your laptop to the User Box.

In the search bar, located at the bottom left of the screen, type "Printers and & Scanners". When you see the setting option appear, click on it

Screenshot of windows desktop with Printers & scanners typed into the type here to search bar and the printers and scanners system settings circled in the result.

Find the Konica with the user box you want to connect to in the list and click on it to reveal a few options. Click "Manage"

Screenshot of the Printers and scanners window open and the printer selected that we want to modify. The manage button is highlighted under the printer.

This should open a new window where you will click on "Printing Preferences"

Screenshot of the setting for the particular printer we selected with Printing preferences circled in the left side menu.

In the window that opens click on the tab called "Basic"

Screenshot showing the printing preference window with the basic tab along the top highlighted.

Click on the "User Settings" button

Screenshot of Printing preferences window with user setting circled under the basic tab.

In the "User Setting" box, you are looking for a button towards the bottom right labeled "Obtain Device Information". Once you find it click this button.

Screenshot with the User settings window shown as a pop up and the obtain device information button circled.

This should populate the User Box Information list. Look for the name of the User Box you want to be connected to and then click to highlight it. Once you have highlighted it, you should see a number populate the "User Box Number" box just above the list. Once you verify that it has populated, click the "OK" button at the bottom of the box.

Screenshot of the user settings pop up window with the device information populating the right field. User box 20 is highlighted and entered in the user box field above. Ok button is circled at the bottom.

You should now be back on your Basic tab for Printing Preferences. Click the "Apply" button to save all your changes.

Screenshot of the user settings pop up window with the apply button is circled at the bottom.

The final step is setting your "Output Method". In your "Basic" tab, find the dropdown on the right-hand side that is labeled "Output Method". Click on the dropdown, locate the "Save in User Box" option, select it, and click the "Apply" button one last time.

Screenshot of the user settings pop up windowon the basic tab with the output method drop down menu showing with the save in user box option highlighted. the apply button at the very bottom of the window is circled.

Click "OK" to close the window. You can now select Print a test page to confirm everything is working. You will need to walk to your Konica printer, and check your user box for the test page you just printed.

Screenshot of printer information with print a test page circled.

If you have any questions or concerns, please reach out to our Support Center via a HappyFox ticket or by calling 719-520-2211.

Please Note:
The information provided in this knowledge base article is a living document and is subject to change. We make every effort to ensure the accuracy and relevance of the content per the last edited date, but due to the evolving nature of the subject matter, updates and revisions may occur at any time. Please continue to check back to the knowledge base for the most updated information or call the Support Center at the number above.