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Home > Printers and Copiers > Connecting a Windows Device to a Konica User Box
Connecting a Windows Device to a Konica User Box
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Connecting to User Box

Some schools/sites may choose to use the User Box functionality on the Konica MFP Copiers. This allows users to click print on their computer and the print job is electronically sent to the Konica but is not printed right away. The print job will wait until that user gets to the machine and releases it from their user box to be printed. This can be very helpful for those that print sensitive documents, because it provides security on who sees the information. The following steps will show you how to connect a User on a Windows 10 device to an already set up user box on the Konica.


  • On the computer that the end-user will be using to print/copy from, have that user login.


  • In the search bar, located at the bottom left of the screen, type "Printers and & Scanners". When you see the setting option appear, click on it.



  • Find the Konica with the user box you want to connect to in the list and click on it to reveal a few options. You should see three buttons; Open queue, Manage, Remove Device. You will want to click on the "Manage" button.




  • This should open a new window. In that window, you will see a few more options. You are looking for the one that says "Printing Preferences". Click on that hyperlink.



  • In the window that opens, you should see several tabs along the top. You are looking for a tab that says "Basic" its typically the second tab. Click on that tab to open the Basic Printing Preferences options.




  • Next, click on the "User Settings" button.



  • In the User Setting box, you are looking for a button towards the bottom right labeled "Obtain Device Information". Once you find it click this button.



  • This should populate the User Box Information list. Look for the name of the User Box you want to be connected to and then click to highlight it. Once you have highlighted it, you should see a number populate the "User Box Number" box just above the list. Once you verify that it has populated, click the "OK" button at the bottom of the box.



  • You should now be back on your Basic tab for Printing Preferences. Again, you will want to click the "Apply" button to save all your changes.



  • The final step is setting your Output Method. In your Basic tab for Printing Preferences, find the dropdown on the right-hand side that is labeled "Output Method". Click on the dropdown, locate the "Save in User Box" option, select it, and click the "Apply" button one last time.



  • Now you are completed with the setup and are ready to test. Select "OK" to close the window and you will be back at the manage your device page where you will select Print a test page to confirm everything is working. You will need to walk to your Konica printer, and check your user box for the test page you just printed. 


If you have any questions please contact the D11 Support Center at 520.2211, or search our Knowledge Base for more articles.

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