If you are having issues with your audio or video on a Chromebook
- In your web browser look right next to the URL. You should see a lock icon. Click on that.
- After clicking on the lock you should see a few options. You need to ensure that both the camera and the microphone are set to "Allow" if they are not, change them to say "Allow".
If you have any questions please contact the D11 Support Center at 520.2211, use our chat at https://support.d11.org, or search our Knowledge Base for more articles.