PrinterLogic is a web-based software that allows end-users to easily install drivers for available printers that are mapped on the CSSD11 network. PrinterLogic can be found in one of two places, the first being https://cssd11.printercloud.com/ and the other one being an icon located in the Windows System Tray. Follow the steps below to use the System Tray method. If you do not have the icon in your Windows 10 System Tray, you can use the URL method. 

**Note: If you are a teacher trying to install a Konica printer, there may be an extra step involved. Find your school's LTE or DST for assistance installing any Konica. **

 

System Tray Method

• Navigate to the bottom right corner of your Windows computer screen and click on the upside-down carrot (arrow) to reveal shortcuts for applications/tasks that can be run. You should see a printer icon with a green "+" symbol on it, as depicted in the image below. Click on it to open PrinterLogic

 

 

URL Method

• If you do not see the icon in your system tray, you may need to use the URL method to install the PrinterLogic Client. This is done by going to https://cssd11.printercloud.com/ and following the prompts.

 

• After clicking on the icon from your system tray, PrinterLogic will open in your default browser.  If your default web browser is not Chrome you will need to set it to Chrome and then try to open Printer Logic in order to proceed. 

 

First Time using PrinterLogic 

If it is your first time navigating to PrinterLogic you may be prompted to install the Chrome extension like shown below. Follow the prompts shown to install the extension. 

 

• Click "install"

 

• Click "Install Extension" in the image shown below. Once it installs, you may be prompted to enable to extension from a small message show along to top of your browser. Select "enable".

 

 

• Once you get to PrinterLogic, your map should look similar to the below image. Depending on your school you may need to choose your specific floor or building from the left hand list of folders.

 

 

• To manually install a printer, you will hover over the printer on the school map and then click the "install printer" button that appears

 

 

 

• You will be presented with a popup window that will ask you to confirm the install. Click the "Yes" button to begin the install process

 

• You also will have the option to set this printer as your default printer by clicking the checkbox in the bottom left corner

 

• You should see a status window appear, with the status of your install

 

• Once the printer has successfully installed you will get a final notice window that should say "printer_xxxx has been successfully installed"

 

 

 

• You can double-check that the printer is installed by navigating to the "Printers & Scanners" settings window and performing a test print.

 

 

If you have any questions or concerns, please reach out to our Support Center via a HappyFox ticket or by calling 719-520-2211. 

 

Please Note: 
The information provided in this knowledge base article is a living document and is subject to change. We make every effort to ensure the accuracy and relevance of the content per the last edited date, but due to the evolving nature of the subject matter, updates and revisions may occur at any time. Please continue to check back to the knowledge base for the most updated information or call the Support Center at the number above.