Simultaneous Ring (Phone number will ring on a desk phone and the Webex App when logged in)

1. Sign in to the Webex User Portal at this link: https://user.webex.com
2. Go to Settings > Calling > Call settings.
3. Go to the Simultaneous Ring section and turn on the toggle.
4. Click Add phone number and enter the number shown on the desk phone display.
5. If you don't want the phone to ring if you're already on the phone, select Do not ring when on a call.
6. Select Answer Confirmation to prompt the call recipient to press a key before being connected.  We don't recommend using this as you will have to press an additional key before connecting to the caller
7. Schedules:
   1. Select a predefined schedule from the drop-down list.
   2. If you don't see a schedule that you want to use for this setting, you can add a schedule on the Schedules tab. For more information, see the article linked here: Create a schedule to apply to call settings.
8. Click Apply Schedule to set the following parameters:
   1. Schedule—Select the predefined schedule for when you want calls to ring simultaneously from the drop-down list.
   2. Calls from—Select this if you want to apply unique settings to specific numbers.
   3. Ring or Don't ring—Choose whether you want to apply the sequential ring to the calls that fit within these parameters.
9. Click Save.