You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
D11 Access Points
print icon

Wireless Access Points (WAP or AP)

These are white boxes that are located on the ceiling of most rooms throughout district buildings. Each one projects a Wi-Fi signal. Most D11 WAP's are labeled with identifiers like AP - 104 or an asset tag. They will look like the below. 

 

 

Interpreting Wireless Access Point (WAP or AP) Colors

Most WAP's have a light on the side indicating the status of the device and can be used to troubleshoot. 

 

Solid Blue - WAP is ok and at least one device is connected 

Solid Green - WAP is ok and waiting for devices to connect 

Solid Red - WAP has a problem. If it persists submit a HappyFox ticket specifying which WAP is having an issue

Blinking Any Color - WAP is updating or rebooting. Please submit a HappyFox ticket if blinking continues for extended period

 

If you notice unusual behavior with an access point and the wifi begins to struggle, please put in a Happyfox Ticket.

 

If you have any questions please call the Support Center at 520-2211

Feedback
0 out of 0 found this helpful

scroll to top icon