You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Home > General Questions > Supported Windows Devices
Supported Windows Devices
print icon

NOTE: This article only pertains to Windows (PC) computers typically used by Colorado Springs School District 11. For information about other systems please see the articles linked below

 

 

Colorado Springs School District 11 maintains and repairs all computing technology/devices that are issued out to staff and students. As technology ages, parts become hard to come by and more costly to obtain. At a certain point in a device's life cycle, it will be considered Beyond Economic Repair Cost (BERC). The typical lifecycle of a computing device is 5 years (7 years for a Desktop).


With that in mind, the Technical and Support Services team has created a list of computer systems that will be supported and maintained throughout the school year. The table below shows the approximate calendar year during which select Dell computer models were originally released. The models shown here are those most commonly purchased for use by staff and students who require support from D11's Technical and Support Services Department. To quickly estimate your computer's age, simply find the model in the table below. 

 

CONSIDERATIONS:

  • Computers will be maintained and repaired if there is a failure to the system based on parts availability and cost of repair in relation to the value of the device.
    • Any repair that is more than 70% of the value/depreciated value will be considered a total loss.
    • Anything not on this list will not be repaired and considered BERC.
  • The years listed below are approximate years that the models first became available. Historically, Dell updates models every 12-18 months, and we typically switch models as they become available.
  • Laptops in the 7000/9000 series with the same last two numbers will be supported with their corresponding 3000/5000/6000 series models
  • Precision Laptops / Desktops (not typical purchases) will be serviced along the same timeline as OptiPlex / Latitude lines. The Director of Technical a
  • This list will not change until the following school year. The list below are all supported devices through SY 2021-2022. (Scroll left and right if you cannot see the entire chart)

 

 

Laptop / Desktop Computers
Year OptiPlex Latitude 15" Latitude 14" Latitude 13" Latitude 11"
 
2021 7090 5520 5420 5320 3120
2020 7080 5510 5410 5310  
2019 7070 5500 5400    
2018 7060 5590 5490 5390 3190
2017 7050 5580 5480   3180
2016   5570 5470    
2015 7040 5550 5450    
Anything below this line is considered Beyond Economic Repair Cost (BERC) and will not be supported if it has an issue
2014 7020        
2013 9020 6540 7440, E6440    
2012 7010, 9010 E6530 E6430 E6330  
2011 790, 990 E6520 E6420 E6320  
2010 780, 980 E6510 E6410 E4310, 13  
2009 760, 960 E6500 E6400 E4300  
2008 755        
2007 745 D830 D630    
2006 GX620 D820 D620, D520    
2005 GX280 D810 D610, D510    
2004 GX270, 170L   D505    
2003   D800 D600, D500    
2002 GX260   C640    
2001 GX240        

NOTES:
- Desktops will be supported for 7 years from manufacture


- Laptops will be supported for 5 years from manufacture
     - Laptops in the upper section highlighted in Yellow may be supported
       based on parts availability. However, they should be first considerations
       for replacements if major issues arise and parts are not available.


- Other unsupported models include Lenovo Laptops and HP Laptops of any make/model

Feedback
1 out of 1 found this helpful

scroll to top icon