Colorado Springs School District 11 currently uses Cisco Webex to conduct official meetings and virtual classroom instruction. D11 does not currently have a license for the use the Zoom.us service and because of this we do not allow or support the use of the Zoom.us Application. However, staff and students can still attend Zoom.us meetings but this must be done through a web browser.

 

NOTE: Students are filtered from being able to use Zoom on D11 Devices. If you need the filter turned off for students (temporarily and for a specific LEARNING opportunity) Please submit the request in a HappyFox ticket and allow at least 1 week before your usage date to give the Network Services time to make the appropriate changes. Helpful information that should be in the ticket would be:

• What do you need it for (job fair, virtual field trip, a special presentation)
• Date of opportunity and how long it will last
• School / Grade Level
• Any other pertinent info

 

How to connect to a Zoom.us meeting via a D11 Device

• Open any web browser installed on your D11 Device

• In the URL bar type https://zoom.us/join or join.zoom.us, either will work. Hit the enter key to navigate to the site

• You should now see the "Join a Meeting" page. On this page, you can enter the Meeting ID that was sent to you by the host and then click the "Join" button directly below where you entered the meeting id

 

 

• You will likely be presented with a pop up asking you to use the Zoom.us Application when it appears, click the "Cancel" button

 

 

• You should now see a new option below the Join button that says "Having issues with the Zoom Client? Join from your Browser". Click this link and it will open the next window for you to continue the process of joining your meeting

 

 

• On the next page, enter your name, authenticate with the Captcha (if present), and then click the "Join" button again

 

 

• If your meeting host has opened the room you will join right away. If they have not yet opened the room, you will be in a waiting room that refreshes every 5 seconds until the host opens or admits you to the room

 

 

If you have any questions or concerns, please reach out to our Support Center via a HappyFox ticket or by calling 719-520-2211. 

 

Please Note: 
The information provided in this knowledge base article is a living document and is subject to change. We make every effort to ensure the accuracy and relevance of the content per the last edited date, but due to the evolving nature of the subject matter, updates and revisions may occur at any time. Please continue to check back to the knowledge base for the most updated information or call the Support Center at the number above.