Chrome: Clearing the Cache

Jamie Folsom

Jul 08, 2024

1465

Clearing the cache in your Chrome web browser can help clear up some HTML and CSS issues that can appear on websites. If you are running into web browser issues follow these steps to clear the cache.

Open the Chrome browser
Click on the vertical ellipsis (three stacked dots) button. Look for the "Settings" option and click on it.

Screenshot of chrome vertical ellipses selected in the upper right and settings circled in the drop down.

In the settings page that opens, you should see a search settings bar in the top middle of your page

Screenshot of chrome settings with the search settings bar at the top circled.

In the search settings, you will type the word "cache". This should filter the page and highlight the area you need to go into in order to clear your cache and browser history. You are looking for the menu button that says "Clear browsing data". Once you see it click on that menu to open up the options

Screenshot of the chrome settings with cache searched in the top bar and clear browsing data circled from the search results below.

In the box that opens, you should see two tabs. Most users should focus on using the "Basic" tab. In this tab, the first step will be to click on the "Time range" dropdown and select "All Time".

Screenshot of the clear browsing data pop up with the basic tab selected and the time range pointed out to switch it to all time.

Next, you will click the "Clear data" button. This should clear all the basic caching info that may have been disturbing your experience with certain web pages.

Note: This also will clear your autofill and possibly some of your passwords. This is normal and expected so that you can get a fresh version of the web page rather than the old code that may have been causing you issues on particular pages.

If everything is correct, you should see a notification that your data has been cleared. You will click the "Ok, got it" button to finish this process. At this point, you will want to exit Chrome completely and then open a fresh browser session. You can then navigate to the page you were having issues with and the most recent version of the code should load.

If you have any questions or concerns, please reach out to our Support Center via a HappyFox ticket or by calling 719-520-2211.

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