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Home > How-To's > Chrome: Clearing the Cache
Chrome: Clearing the Cache
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It is helpful for a user to clear the cache in their Chrome web browser to help clear up some HTML and CSS issues that can appear on websites. If you are running into web browser issues follow these steps to clear the cache.


  • Open the Chrome browser
  • Click on the vertical ellipsis (three stacked dots) button. Look for the "Settings" option and click on it.



  • In the settings page that opens, you should see a search settings bar in the top middle of your page



  • In the search settings, you will type the word "cache". This should filter the page and highlight the area you need to go into in order to clear your cache and browser history. You are looking for the menu button that says "Clear browsing data". Once you see it click on that menu to open up the options



  • In the box that opens, you should see two tabs. Most users should focus on using the "Basic" tab. In this tab, the first step will be to click on the "Time range" dropdown and select "All Time".



  • Next, you will click the "Clear data" button. This should clear all the basic caching info that may have been disturbing your experience with certain web pages.


Note: This also will clear your autofill and possibly some of your passwords. This is normal and expected so that you can get a fresh version of the web page rather than the old code that may have been causing you issues on particular pages.



  • If everything is correct, you should see a notification that your data has been cleared. You will click the "Ok, got it" button to finish this process. At this point, you will want to exit Chrome completely and then open a fresh browser session. You can then navigate to the page you were having issues with and the most recent version of the code should load.



If you have any questions or concerns, please reach out to our Support Center via a HappyFox ticket or by calling 719-520-2211. 


Please Note: 
The information provided in this knowledge base article is a living document and is subject to change. We make every effort to ensure the accuracy and relevance of the content per the last edited date, but due to the evolving nature of the subject matter, updates and revisions may occur at any time. Please continue to check back to the knowledge base for the most updated information or call the Support Center at the number above.



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